Azina Privacy Policy
1. What We Collect
From You:
- Name, email, organization name
- Billing information (via Stripe)
Automatically:
- Usage data, IP address, browser info
From Google (when you connect):
- Gmail: emails, attachments, threads
- Drive: files, folders, metadata
- Calendar: events, attendees, availability
- Docs/Sheets/Slides: content, formatting, comments
2. How We Use Your Google Data
We use Google data ONLY to provide Azina services:
- Gmail: Read emails, draft responses, send approved messages
- Drive: Access files for context, create documents, organize folders
- Calendar: Check availability, schedule meetings, prevent conflicts
- Docs/Sheets/Slides: Create proposals, reports, presentations
We process data in real-time during workflows. We do NOT store complete copies of your Google content.
3. We Do NOT Use Google Data For AI Training
❌ Your emails are not used to train AI models
❌ Your documents are not used to improve AI
❌ Your data is never shared with AI companies for training
✅ AI processes your data in real-time only
✅ Data is used solely to provide Azina services to you
4. Who We Share Data With
Service Providers Only:
- Azure: Real-time AI processing only and no training on your data
- AWS: Real-time AI processing only and no training on your data, Cloud hosting (encrypted)
- Stripe: Payment processing
- Brevo: Transactional emails
We do NOT share with:
❌ Advertisers
❌ Data brokers
❌ Marketing platforms
❌ Other customers
5. How We Protect Your Data
Security:
- TLS 1.3 encryption (data in transit)
- AES-256 encryption (data at rest)
- Dedicated AWS EC2 per organization (full isolation)
- All API calls logged for audit
Access Controls:
- Role-based permissions
- Multi-factor authentication for admins
- Automatic session expiration
6. Data Retention
During Active Subscription:
- Org configuration: Retained for service operation
- Audit logs: 90 days
- Cached data: 24 hours maximum
- OAuth tokens: Until revoked
After Cancellation:
- Day 30: User data deleted
- Day 90: Audit logs deleted
Trial Sessions (30 minutes):
- OAuth revoked after 30 minutes
- Session data deleted immediately
7. Your Rights
You can:
- Revoke Google access anytime (https://myaccount.google.com/permissions)
- Delete your account (privacy@azina.ai)
- Export your data (privacy@azina.ai)
- Access audit logs (Azina dashboard)
We will:
- Process deletion within 30 business days
- Confirm deletion via email
- Never discriminate for exercising rights
8. Data Deletion Methods
Option 1: Revoke OAuth (Immediate)
- Google Account → Permissions → Remove “Azina”
- Effect: Immediate; Azina can no longer access Google data
Option 2: Contact Us
- Email: privacy@azina.ai
- Subject: “Delete My Data”
- Timeline: 14 business days
9. Children’s Privacy
Azina is not for users under 18. If a child used Azina, contact privacy@azina.ai immediately.
10. Contact
Privacy questions: privacy@azina.ai
Security issues: security@azina.ai
Data Protection Officer: dpo@azina.ai
Response time:
- General: 14 business days
- Deletion: 30 business days
- Security: 3 business days
11. Legal Compliance
PDPA (Singapore): We comply. Rights: access, correct, withdraw consent. Contact: privacy@azina.ai
Summary
✅ We access Google data only to provide Azina services
✅ We do NOT use your data for AI training
✅ We do NOT sell your data
✅ You can revoke access or delete data anytime
✅ Data deleted within 30 days of cancellation
✅ Industry-standard security (encryption, isolation, audit logs)Questions? privacy@azina.ai